Leadership & Management Essentials

1-Day Course

Cost: £650 per day in South West (inc resources)

Overview:

Designed for new, aspiring or ‘no-role’ managers, this interactive one-day course provides essential leadership and management skills to build confidence, enhance communication, and drive team performance.

Course Outline:

Morning Session (9:30 AM – 12:30 PM)

• Foundations of Leadership – Understanding leadership styles and key management principles

• Effective Communication – Active listening, clear messaging, and feedback techniques

• Managing & Motivating Teams – Building engagement, trust, and accountability

Afternoon Session (1:30 PM – 4:30 PM)

• Decision-Making & Problem-Solving – Practical strategies for tackling challenges

• Handling Difficult Conversations – Conflict resolution and managing performance discussions

• Time & Priority Management – Techniques for delegation and workload efficiency

Interactive Activities: Case studies, role-playing, and real-world scenarios to reinforce learning

Learning Outcomes:

• More confidence to lead and manage teams effectively

• Understand practical communication and problem-solving tools

• Utilisation of strategies for motivating and developing employees